What is VOIP? internet telephony
VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet.
If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.

Advantages of Using a VoIP Phone System

VoIP Is Easier to Install, Configure, and Maintain
VoIP Scales Up or Down Easily
Employees' Numbers Follow Them Wherever They Go
A Range of Call Features Are Supported
Even Older Technology Like Fax Is Supported
Hosted VoIP Saves Businesses Money
VoIP Integrates With Other Business Systems

Anatomy of a basic VoIP phone system implementation

Your basic VoIP phone system implementation will involve the following components:

Your Local Area Network (LAN)
Your Internet connection
Your connection to the PSTN
Your VoIP service provider
Your new VoIP PBX (also called an IP PBX)
Your desktop VoIP phones (also called IP phones)
You and your users

Each of your components plays a critical role in the functionality and benefits you receive from your VoIP phone system.


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